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SONARE HELP CENTRE

How can we help?

Clear, practical guides for running your studio, teaching students and using the student portal.

Getting started

The quickest path from a new studio to your first useful lesson.

What is Sonare?

Sonare is an interactive studio notebook for music teachers and students. Teachers can keep student details, current pieces, lesson notes and portal access in one place, while students can see published work and track practice between lessons.

Your first five minutes

  1. Finish the studio setup wizard.
  2. Add or confirm your first teacher.
  3. Add your first student and their usual lesson time.
  4. Open the student and add a current piece.
  5. Open Portal settings when you are ready to give the student access.

Teacher first login

Invited teachers are shown a short getting-started guide the first time they use Sonare. It points them toward opening a student, setting up student portal access, publishing work and previewing the student view.

Students

Add students, assign teachers and keep each record current.

Add or edit a student

Open Students and choose Add student. Sonare stores the student name, billing contact, email, lesson rate, lesson length and usual lesson time. Open an existing student to update the same details later.

If your studio has exactly one teacher, Sonare selects that teacher automatically for a new student.

Assign students to teachers

Studio administrators can manage assignments from Studio → Students & teachers. A teacher sees the students assigned to them, while administrators can manage the full studio list.

Bulk student actions

Select students from the Students list to activate or deactivate several records together.

Teaching

Keep lesson work clear and easy to pick up next time.

Current pieces

Open a student and choose Current pieces to manage the music they are working on. You can add pieces, update notes, reorder them and mark completed work when it is finished.

Publish work to the student portal

Use Publish to student portal on a piece when the student should see it. A piece can remain in the teacher workspace without being visible to the student.

Lesson log

The Lesson log records lesson date, student, attendance status, amount and notes. Supported statuses include attended, cancelled, make-up and no-charge lessons.

When you edit an existing lesson, Sonare highlights the form so it is clear that you are updating that entry rather than creating a new one.

Practice

See what is happening between lessons without turning practice into admin.

Practice information on the dashboard

The dashboard shows studio-level practice information, including practices today, students practising during the week, recent activity and practice consistency.

Practice over six weeks

Each student workspace includes a rolling six-week practice view. Weekly labels show the full date range so you can compare recent consistency at a glance.

Practice pets

The student portal includes a practice pet and progress features designed to make practice tracking more interactive. Students can use the portal while the teacher continues to manage lesson content from the main Sonare app.

Student portal

Give students their own simple practice space.

Set up student portal access

Open a student and choose Portal settings. Generate a setup code when the student is ready to create their portal login. A setup code expires after seven days and can only be used once.

Send setup links to several students

Open a student’s portal settings to create and share their personal setup link.

See what your student sees

Use See what your student sees from the student workspace for a read-only preview of the student experience. This does not sign the teacher in as the student.

Studio administration

Manage the people, limits and shared settings behind the studio.

Manage teachers

Studio administrators can add teachers, invite them to Sonare and manage student assignments. Removing students from a teacher does not remove the teacher from the studio.

No-lesson periods and school holidays

Open Studio → Calendar & holidays to add a start date, end date and label such as “Term 3 school holidays”. The dashboard calendar marks affected days as no-lesson days, and the Cards view shows a notice while leaving the usual lesson cards visible.

Studio settings

Studio administrators can update studio-level settings from the Studio workspace. These settings are kept separate from individual teacher and student records.

Billing & account

Plans, trials, passwords and account access.

Sonare plans and student limits

SoloNZ$10/month · up to 10 students StudioNZ$29/month · up to 30 students Studio PlusNZ$49/month · up to 60 students

Every paid plan has a 10-day free trial. Sonare shows the current plan and student capacity in Studio → Sonare subscription.

Manage billing

Once a studio is connected to a paid plan, choose Manage billing from the Sonare subscription section. Billing and subscription changes are handled through the hosted billing portal.

Change your password

Open your account menu in the top-right corner of Sonare and choose Change password. Enter the new password twice to confirm it.

Troubleshooting

Quick answers to the most likely setup and access questions.

Why am I being asked to wait before requesting another email?

Sonare uses Supabase authentication, which applies a short security cooldown between repeated email or code requests. Wait for the countdown period shown in the message, then try again.

I cannot find my confirmation or reset email

Check your spam or junk folder first. Sonare authentication emails are sent from the Sonare email domain. If you have requested several messages quickly, wait for the security cooldown before requesting another.

A student is not visible to a teacher

Ask a studio administrator to check Studio → Students & teachers and confirm that the student is assigned to the correct teacher and is active.

Still stuck?

Ask a question and it will go directly to the Sonare owner. Add your email only if you’d like a reply when it’s resolved.