Privacy Policy

Effective 11 October 2026

1. Who operates Sonare

Sonare is a music-studio management and practice platform based in New Zealand. Privacy enquiries can be sent to hello@sonarestudio.com. The service is operated by George Bonner, a New Zealand sole trader trading as Sonare Studio.

2. Information collected

Depending on how Sonare is used, this includes studio and teacher contact details; student names, parent/guardian contact details and schedules; lesson notes, repertoire and practice history; login identifiers; support questions and optional reply email addresses; billing subscription identifiers; and limited technical error records.

3. Purpose and lawful use

We use information to provide studio administration, student portals, teaching and practice tools, account access, subscription billing, support and service security. We do not sell personal information or use student practice records for advertising.

4. Children and studio responsibilities

Studios and teachers are responsible for ensuring that they have appropriate authority to enter student information and invite minors to use the student portal. Parents and guardians should contact their studio with questions about lesson content or student records.

5. Service providers and overseas handling

Sonare currently uses Supabase for data storage and authentication, Netlify for hosting, Paddle for subscription billing, and Resend for transactional email. Zoho Desk is used to receive, manage and respond to support enquiries, which may include contact details, message contents and relevant support information. These providers may process and store information outside New Zealand.

6. Security and retention

Sonare uses authenticated access and studio-level permissions. No online service can promise absolute security. We retain information as needed to provide the service, meet applicable obligations, and resolve support requests; you may contact us to ask about retention or deletion of your information.

7. Access, correction and deletion

To request access to or correction of personal information, contact hello@sonarestudio.com. Requests concerning student lesson records may need to be coordinated with the relevant studio. We respond in accordance with applicable New Zealand privacy law.

8. Changes

We may update this policy and will publish the effective version on this page.